The FTC has warned about locksmith scams for years. These schemes typically involve suspiciously low advertised prices that escalate dramatically once a tech arrives. Here's how to protect yourself.
You're locked out of your house at 11 PM. You Google "locksmith near me." The top results all advertise "$15 lockout service!" or "$19 service call!" You call one. Forty-five minutes later, a tech arrives in an unmarked van, looks at your standard residential deadbolt, and announces that it's "high-security" and will need to be drilled. The bill comes to $385. You're tired, you want to get inside, and you pay. You feel ripped off the next morning.
This is the locksmith scam pattern. It's been documented by the FTC, the BBB, and consumer advocates for over a decade. It works because lockouts happen in stressful moments when people don't have time to do careful research.
Most fake locksmith results online are call centers, not actual locksmiths. They're often based far from the area they appear to serve. When you call, the call center dispatches a subcontracted tech — sometimes a poorly trained one — who's incentivized to inflate the bill.
Common tactics include:
A real locksmith can give you an accurate flat-rate quote before dispatching a tech. They know what residential lockouts cost, what car keys cost, what rekeying costs. If a locksmith says they can't quote until the tech arrives, that's a red flag. Specific quotes upfront are normal.
A legitimate locksmith has a real physical location you can verify. Auburn Lock & Car Keys, for example, is at 110 2nd St SW Suite 306, Auburn, WA 98001. We're a mobile locksmith, but we have a real office. Be suspicious of locksmiths that have no physical address listed, or whose address goes to a UPS Store or virtual office.
Locksmiths in Washington should be. Ask. A legitimate locksmith will tell you their credentials without hesitation. A scam operation will dodge the question or make vague claims.
Real locksmiths usually drive marked vehicles. Auburn Lock & Car Keys vans are branded with our name and phone number. A tech arriving in an unmarked van for a service call should raise questions.
Check Google reviews specifically from local customers. A locksmith with hundreds of reviews from across the country (but few from your specific city) might be a national call center. Real local locksmiths have reviews mentioning specific local neighborhoods, streets, and businesses.
If a locksmith arrives and the quote is dramatically different from what was advertised, you have options:
If you've been scammed, report it:
The best way to avoid locksmith scams is to identify a trusted local locksmith before you have an emergency. Save the number in your phone. Then when you're locked out at 11 PM, you call a known good number instead of searching online in a panic.
In the Auburn area, Auburn Lock & Car Keys is the trusted local choice. We offer flat-rate pricing quoted on the phone, real Washington state licensing, marked service vehicles, and 24/7 availability. Save (253) 796-8550 in your contacts now — before you need it.
Auburn Lock & Car Keys is the real local mobile locksmith serving Auburn and all of King & Pierce counties. Honest flat-rate pricing. 24/7 availability..
Call (253) 796-8550